The company named in note 1 at the end of this Policy (the “Company”), as the data controller of the Lawmanee platform (www.lawmanee.com), issues this Privacy Policy to inform you how it collects, uses and discloses personal data under the Personal Data Protection Act B.E. 2562 (2019).
This Policy applies together with the Terms of Use. Terms defined in the Terms of Use have the same meaning in this Policy.
1. Personal data the Company collects
1.1For the types and sources of personal data the Company collects, see note 2 at the end of this Policy.
1.2The Company does not wish to collect sensitive personal data, such as religion, health data or criminal records. Please do not include such data beyond what is necessary, and mask unnecessary details on documents, such as religion, before uploading. If you include sensitive data in case details, messages or attachments, you confirm that you are entitled to do so and give the Company your explicit consent to process it to provide the service under this Policy.
1.3If you provide personal data of other people, such as opposing parties or witnesses, you warrant that you are lawfully entitled to provide it.
2. Purposes and legal bases
2.1Performance of a contract (the Terms of Use), such as creating and managing accounts, sending OTP codes, displaying profiles and postings, passing information between Clients and Lawyers, providing the chat, handling Verification, taking payments and issuing receipts, sending notifications and providing support.
2.2Legitimate interests of the Company or others, such as security, preventing and investigating fraud or misuse, reviewing abuse reports and content, ranking, analysing and improving the service, informing you about the Company’s services, and establishing, exercising or defending legal claims.
2.3Compliance with the law, such as accounting and tax laws and orders of public authorities or courts.
2.4Your consent, where the law requires consent.
2.5If you do not provide the data required, the Company may be unable to provide all or part of the service to you.
2.6The Company retains personal data for as long as necessary for the purposes in this Policy, or as required or permitted by law.
3. Disclosure of personal data
3.1The Company may disclose your personal data to:
- other Users as the service requires: Lawyer profiles, case postings and reviews are public; a poster’s contact details are shown according to the poster’s choice (to Lawyers who express interest, or through the chat only); chat messages are shown to the other party;
- service providers the Company uses, such as cloud and hosting, e-mail, SMS, payment and messaging platform providers;
- the Company’s professional advisers, auditors and lawyers;
- public authorities, courts, officials or persons entitled by law;
- an actual or prospective transferee of the business in a merger, sale or restructuring;
- other persons with your consent.
3.2Once data has been disclosed to a Lawyer or another User, the recipient is an independent data controller responsible for its own use of that data. The Company is not liable for the acts of such recipients.
3.3You are responsible for any data you choose to disclose publicly or to other Users yourself.
4. Transfers abroad
Some of the Company’s service providers may store or process data outside Thailand, where data protection standards may differ from Thailand’s. The Company will act as required by law.
5. Security
5.1The Company uses reasonable security measures. However, no system is completely secure; the Company cannot guarantee the security of data absolutely and is not liable for unauthorised access to or use of data caused by events beyond its reasonable control.
5.2You are responsible for keeping your PIN, OTP codes and devices secure.
6. Cookies
6.1The Platform uses cookies and similar technologies only as needed for it to work, such as signing in and remembering your sign-in, security and remembering your chosen language. You can set your browser to refuse cookies, but parts of the Platform may then not work.
6.2Where the Platform shows the DBD Registered mark of the Department of Business Development, the mark is loaded from the Department's website, which may set its own cookies in your browser when the mark is shown or clicked. Those cookies are governed by the Department's policies and are outside the Company's control.
7. Third-party services
The Platform may link to or connect with third-party services, which have their own privacy policies. The Company is not responsible for the practices of those third parties.
8. Changes to this Policy
The Company may amend this Policy at any time by publishing it on the Platform, effective on publication. Continued use of the Platform means you acknowledge the amended Policy.
9. Contact
You have rights under the Personal Data Protection Act B.E. 2562 (2019); contact contact@lawmanee.com.